Terms & Conditions

AgriBoz is a connection and intelligence platform that helps family farmers connect with buyers; discover government schemes; access value-addition, procurement and sourcing intelligence; book workshops run by AgriBoz; and arrange B2B / CSR programmes for corporates and institutions. We are primarily a facilitator and information layer — not a logistics company, not a financial institution, fund manager or investment adviser, and not a party to the underlying trade, engagement or program between users. Direct trade between users (for example, a farmer selling produce to a buyer) happens off-platform and is solely between those users (see Section 7).

Some things are paid to AgriBoz directly on the platform — buyer connection credit packs, workshop bookings, the AgriBoz fee on a bulk order, and other items shown with a price at the point of purchase. Those are described in Section 4. AgriBoz never collects or holds the money for produce: a buyer always pays the farmer directly.

You must be capable of entering a binding contract under Indian law, provide accurate information, and complete the verification applicable to your role — Farm ID (farmers), buyer verification (buyers), and corporate profile verification (corporates/institutions). Verification reflects the information and documents you supply; it is a trust signal, not a warranty by AgriBoz of any user’s identity, quality, solvency or conduct. One account per mobile number. We may suspend or deactivate accounts that violate these Terms, provide false information, or misuse the platform.

Family farmers never pay to use AgriBoz. Paid memberships and plans for corporates and institutions are billed in advance via our payment partner (Razorpay). Plan caps (leads, connections, programs, listings, etc.) apply per plan and may reset on your billing date. À-la-carte purchases — connection credit packs — are one-time purchases that activate immediately, top up your usage allowance and do not expire. Trust badges are earned and free — they are never sold, and no payment improves a verification outcome or a score. Introductory pricing is time-limited. Prices are server-controlled; see the Refund Policy for cancellations and refunds.

A few things are paid to AgriBoz through our payment partner, Razorpay. The price is always set by AgriBoz on our servers and shown to you before you pay.

• Connection credit packs (buyers): one-time purchases that top up your allowance; see Section 3 and the Refund Policy.
• Workshop bookings: AgriBoz is the provider of the workshop and is paid for it. See Section 12.
• Bulk orders run by AgriBoz: the buyer pays AgriBoz a fee on the weight actually delivered. The produce itself is paid for by the buyer directly to each farmer; AgriBoz never holds that money and keeps no margin on the crop price. Bulk orders follow the AgriBoz Bulk Trade Code published at /bulk-trade, which forms part of these Terms for anyone taking part in one.
• Sponsorships and corporate programmes: governed by the Sponsorship Terms or by a separate written agreement.

AgriBoz is not a bank, NBFC or escrow company. Refunds are handled under the Refund & Cancellation Policy.

Farmers list produce on AgriBoz so buyers can find them, but the sale itself happens directly between the farmer and the buyer (see Section 7). If you list produce you agree that:

• you are entitled to sell it, and your descriptions, photos, quantities, prices and availability are accurate and not misleading;
• any claim about how it was grown (for example natural or organic) is true, and you can support it if asked;
• you are responsible for your own taxes and for any licence or registration your produce needs.

AgriBoz may decline, hide or remove a listing that breaches these Terms.

The following apply in addition to the general Terms, according to your role:

• Family farmers: you are responsible for the accuracy of your Farm ID, produce listings, availability and claims (including any farming-method, organic or natural-farming claims). AgriBoz verifies identity and documents you provide — not your growing methods or produce quality. Deals close off-platform; price, payment and delivery are your responsibility.
• Buyers: you must accurately represent your organisation, capacity and intent, and deal in good faith. Contact details unlocked through the platform may be used only to pursue a genuine sourcing relationship — not for spam, resale of data, or circumvention.
• Corporates & institutions: your corporate profile, CSR/ESG details and program briefs must be accurate. Programmes (procurement, Verified Farmer Cohorts, CSR projects, workshops for teams and training) are arranged through proposals and separate written arrangements. AgriBoz provides matching, coordination and impact reporting based on platform data; final ESG/BRSR/Schedule VII classification and regulatory compliance are your responsibility, confirmed with your own advisers.

Aside from the payments described in Section 4, AgriBoz facilitates discovery and connection only. Direct trade between farmers and buyers, and other dealings, services, funding and engagements that close off-platform, happen directly between the users involved. For these off-platform dealings we do not collect payment, do not hold funds in escrow, do not guarantee any counterparty’s performance, and are not responsible for the outcome, quality, payment or delivery of any deal, program or engagement. Conduct your own due diligence and use written agreements where appropriate.

Discovery, procurement and sourcing intelligence, value-addition and business opportunities, harvest forecasts, sourcing-feasibility, quality and Rural Wealth scores, recommendation/trust scores, and similar features are indicative guidance only. They are based on self-reported and platform data and are not guarantees of price, demand, supply, quality, income, eligibility or any outcome, and are not financial, legal, tax, business, agronomic or professional advice. Verify all material details and take independent advice before acting or contracting.

You retain ownership of content you submit (profiles, listings, photos, reviews, program details) and grant AgriBoz a licence to host, display and use it to operate and promote the platform. You must hold the rights to everything you upload. Articles, videos, case studies and other knowledge content are provided for general information only and are not professional advice. AgriBoz’s own branding, software and compilation of data are our intellectual property.

You agree not to misuse the platform, spam other users, misrepresent your identity or capacity, harvest or resell other users’ data, circumvent verification, plan limits or attribution, or attempt to take a connection off-platform to evade applicable program terms. When posting to the community timeline, chat, page feeds, comments or any other user-generated surface, you further agree not to post content that is unlawful, defamatory, obscene, harassing, hateful, fraudulent, misleading, or that infringes any third party’s intellectual-property, privacy or other rights. You are solely responsible for the content you post; AgriBoz is an intermediary and does not endorse user content.

AgriBoz may, at its discretion and consistent with applicable law (including the Information Technology Act, 2000 and the rules made under it), moderate, flag, restrict, remove or disable access to content, and suspend or terminate accounts, that breach these Terms. If you believe content on the platform is unlawful or infringes your rights, report it to our Grievance Officer (see the Grievance Redressal page); we operate a notice-and-action process and will respond within the timelines stated there. See our Community Guidelines for what is and isn’t allowed, and our Username & Handle Policy for handle and impersonation rules.

Reviews may only be posted where a genuine connection (a lead or chat) exists between the parties, must be honest and based on real experience, and must not be defamatory, abusive, false or misleading. You are responsible for the content you post. AgriBoz may moderate, flag or remove reviews and other user content that breach these Terms.

AgriBoz runs its workshops itself. Some sessions are led together with a guest facilitator who works with AgriBoz. AgriBoz chooses them and remains responsible to you for the workshop. A facilitator’s name and photo are shown publicly only with their consent. These terms apply to everyone who requests, books or attends a workshop.

• How a booking works. A request is not a booking. For a workshop arranged on request, we agree the date, group size and final price with you first and then send a private payment link; the booking is confirmed only when it is paid. Workshops with fixed dates are confirmed when the seat is paid for. Keep your payment link to yourself — anyone with it can pay for your booking.
• What the fee covers. The fee covers only what the workshop page or your quote lists as included. Meals, overnight stay, kits or materials and travel are not included unless they are listed as included; where they are not, they are your own cost. Any extra cost we know about is stated on the page or in the quote. Per-person and per-group prices apply as shown, and the group size agreed in your quote is the one we prepare for.
• Taxes and invoices. The amount on your payment link is the amount you pay. If you need a GST invoice or want to pay against a purchase order, ask us before paying.
• On the farm. Workshops on a working farm involve outdoor physical activity, sun and weather, uneven ground, water, tools, plants and animals. Wear suitable clothing and footwear, follow the facilitator’s instructions, and tell us in advance about any health condition, allergy, disability or medication that matters for the activity. We may stop a person from taking part in an activity that would be unsafe for them or for others.
• Overnight (residential) workshops. The stay arrangements are described on the workshop page. Guests must follow the host farm’s house rules; alcohol, drugs, weapons and behaviour that endangers or disturbs others are not allowed, and may lead to being asked to leave without a refund.
• Children and students. Anyone under 18 must be accompanied and supervised by a parent, guardian or, for a school group, the school’s own staff in a ratio the school considers safe; AgriBoz staff and facilitators lead the activity but do not replace that supervision. A school or organiser that books for children confirms that it has the consent of each child’s parent or guardian to take part. Photographs of children are covered by Section 9 of our Privacy Policy.
• Weather and events outside our control. If heavy rain, extreme heat, a local restriction or a similar event makes a session unsafe or impossible, we may postpone it; you then choose a new date or a full refund, as set out in the Refund & Cancellation Policy. We may also change a facilitator or a detail of the programme for a good reason, keeping what you booked substantially the same.
• Photos and recordings. We may photograph or film a session to show what AgriBoz does. We publish people’s photos only with consent, never publish children’s names, and remove a photo when asked (see the Privacy Policy).
• Cancellations and refunds are set out in the Refund & Cancellation Policy and in your quote.
• Our responsibility. We plan and run workshops with reasonable care and skill. Nothing in these Terms limits our liability for death or personal injury caused by our negligence, or any other liability that cannot be limited under Indian law. Otherwise, our liability in connection with a workshop is limited to the amount you paid for it.

To the maximum extent permitted by law, AgriBoz is not liable for disputes, losses or damages arising from dealings, programs, funding or engagements between users; from reliance on scheme, intelligence, scoring or knowledge information; from any user’s content, conduct or breach; or from third-party services. For something you paid AgriBoz for under Section 4, our liability is limited to the amount you paid for it, subject to Section 12 for workshops. The platform and all intelligence are provided “as is” and “as available”, without warranties of any kind.

We may update these Terms as the platform evolves; continued use after an update means you accept the revised Terms. These Terms are governed by the laws of India, and disputes are subject to the exclusive jurisdiction of the competent courts in India.