Privacy Policy

We collect information you provide directly and information generated as you use the platform:

• Account & contact: name, email, mobile number, state and address; how you sign in (Google account or email one-time password).
• Farm ID profile (farmers): land details, irrigation, power, machinery, crops, livestock, trees, harvest and value-added products, farm management/family or staff details, farm story and photographs.
• Precise location: if you choose to enable it, your GPS coordinates and/or pincode, used for proximity-based discovery (“Food Around Me”), delivery options and supply mapping. You can decline or remove this at any time.
• Documents & certificates: soil/water test reports and organic or other certificates you upload for verification. These are stored in a private, access-controlled store and are not publicly visible.
• Buyer verification (buyers): organisation, GST number, buying capacity and related business details.
• Corporate & institution profile (corporates): company/legal name, industry, size, CIN, website, CSR/ESG details and budgets, sustainability frameworks, impact goals, CSR project briefs, and authorised team members’ contact details.
• Marketplace & intelligence activity: product listings, procurement requirements and capability/harvest forecasts, leads and connection requests, program and funding enquiries, and the ratings & reviews you write about other users.
• Messages & notifications: in-app chat messages exchanged with your connections (on eligible plans), and your notification preferences for in-app and email updates.
• Workshop requests and bookings: the name, mobile number, email (if given), organisation and details of the session you ask for (audience, group size, place, dates), and anything you tell us so the session is safe for your group, such as health or dietary needs. You can send a request without an account. To stop spam we keep a scrambled (salted and hashed) form of your internet (IP) address, never the address itself. If you offer to teach a workshop with us, we keep the details you send in that form.
• Workshop photos and videos: photos or short videos taken at a session, used as described in Section 9.
• Job applications: if you apply for a role on our Careers page, the name, email, mobile number, city, experience, LinkedIn link and note you give us, and the resume you upload. Your resume is stored privately and only our hiring team can open it. We use these details only to consider you for that role, keep a scrambled (salted and hashed) form of your IP address to stop spam, and delete the application and the resume 12 months after you apply. You can ask us to delete them sooner.
• Questions to Prithvi (our assistant): the questions you ask Prithvi and the answers it gives, with your language and, if you are signed in, your account and role. We use them only to see how well Prithvi answers and to improve it. Phone numbers and email addresses are removed before saving, and the conversations are deleted after 180 days.
• Payments: membership, booking, credit-pack, paid-knowledge, book-order and promotional-booster payment details, processed by our payment partner (we do not store full card details). For on-platform purchases where we collect and hold funds on a seller’s or host’s behalf (escrow-light), we retain the related order, payout and settlement records.
• Shipping & delivery details: for physical orders (such as printed books), the delivery address, recipient name and contact number you enter at checkout, shared with the seller solely to fulfil and deliver your order.
• B2B, corporate & funding enquiries: details submitted through our corporate, institutional, estate, farmer-funding and program enquiry forms.
• Technical data: device, log and usage data, and cookies (see our Cookie Policy).

To operate and improve the platform: verify the identity and authenticity of farmers, buyers and corporates; connect farmers with buyers; power proximity discovery, procurement matching and value-addition, supply and sourcing intelligence; compute your Rural Wealth, quality and recommendation scores; match farmers to relevant government schemes; run workshops and respond to workshop requests; coordinate corporate, CSR and farmer-funding programs and produce impact reports; enable ratings, reviews and trust signals; process credit packs, workshop bookings and bulk-order fees; send service communications, notifications and reminders; and maintain security and prevent fraud or abuse. We use your profile and location data solely to surface relevant opportunities and matches to you and to eligible counterparties.

Precise location is collected only with your consent to enable local discovery and supply mapping. You can use the platform without it (with reduced proximity features), and you can remove or change your saved location at any time from your dashboard.

We are a connection platform and we do not sell your personal data. We share data in these limited ways:

• Between users to enable connections: when you express interest in another party, limited contact details are shared to enable that connection (subject to your plan). Reviews you post and your public profile/listings are visible to other users and visitors.
• With service providers (processors) strictly to operate the service: Supabase (database, authentication and file storage), Vercel (application hosting), Razorpay (payment processing), MSG91 (email and SMS one-time passwords and notifications), and Google (optional OAuth sign-in). Where AI-assisted scheme processing is enabled, structured scheme data may be processed via the Anthropic (Claude) API; this does not include your personal contact details.
• To run your workshop: with the host farm and the facilitator of your session, only the details they need — your name and contact, group size, and any safety, health or dietary information you gave us.
• Where required by law, or to protect the rights, safety and security of users and the platform.

Our hosting and storage providers may process and store data on servers located outside India (for example, our database is hosted in the Asia-Pacific region). Where data is transferred internationally, we rely on providers that apply appropriate security and contractual safeguards, consistent with applicable law.

Scheme matching uses only your Farm ID data to compute eligibility suggestions. We do not submit applications on your behalf and do not share your data with government bodies unless you explicitly choose to apply through official portals.

Under the DPDP Act you may access, correct, or erase your personal data, withdraw consent, and pause or delete your account from your dashboard settings (deletion erases your personal data except where retention is legally required). You may also nominate another person to exercise your rights in case of incapacity. Requests can be sent to support@agriboz.com or to our Grievance Officer.

We apply reasonable technical and organisational safeguards, including access controls and a private store for sensitive uploads such as test reports and certificates. We retain data only as long as necessary for the purposes above or as required by law. On account deletion, personal data is erased except where retention is legally mandated.

AgriBoz accounts are for people aged 18 and above. We do not knowingly let a child open an account. If you believe a child has, contact us and we will remove the account and its data.

Students at workshops. A school, parent or organiser books a workshop for children; we do not ask children for their contact details. We collect only what the session needs, such as head count, class and any safety or health information the school or parent gives us, and we use it only to run that session.

Photos. We publish photos of people from a workshop only with consent. For photos in which children can be identified, we publish only with the written consent of the school or organiser, who confirms that each child’s parent or guardian agreed; we never publish a child’s name with a photo, and we do not use children’s data for advertising or tracking. Anyone in a photo, or the parent or guardian of a child in one, can ask us to take it down by emailing support@agriboz.com, and we will remove it.

We may update this policy as the platform evolves. Material changes will be reflected here with a new “last updated” date.

For privacy questions or to exercise your rights, contact our Grievance Officer (see the Grievance Redressal page) or email support@agriboz.com.