Shipping & Delivery Policy

Last updated: 23 September 2026

AgriBoz does not sell or ship physical goods. Everything bought on the platform is digital, a booking, or a service. This policy explains what that means for you.

There is nothing to ship. AgriBoz is a connection, intelligence and services platform. We do not sell, stock, pack, courier or deliver any physical product.

1. What you can buy on AgriBoz

Everything purchasable on the platform falls into one of three kinds, and none of them is a physical item:

  • Connection credit packs (buyers) — usage allowance added to your account immediately on payment.
  • Bookings — workshops and farm retreats. You are buying a place or a stay, confirmed to you electronically. The experience itself is delivered by AgriBoz or by the farm host on the date shown at booking.
  • Corporate, CSR and institutional programmes — services delivered under a written scope agreed with you. Nothing is dispatched.

2. How digital purchases are delivered

Credits and booking confirmations are applied to your account immediately on successful payment, and are visible in your dashboard. A confirmation is also sent to the email address on your account. If a payment succeeds but nothing appears within a few minutes, contact support and we will trace it against the payment record.

3. Farmer produce is never sold through AgriBoz

This is the part worth being precise about, because it is the most common misunderstanding. When a buyer and a family farmer connect on AgriBoz, the transaction between them happens entirely off the platform. AgriBoz does not take payment for produce, does not hold the goods, does not arrange transport and does not guarantee delivery, quantity or quality. We introduce verified people to each other; what they agree is theirs.

4. If this changes

If AgriBoz ever sells a physical item, this policy will be updated before that item goes on sale, with dispatch timelines, carriers and delivery windows stated here. Until then, take this page at its word: there is nothing we ship.

5. Questions

For anything about a payment, a booking or a credit pack, contact us through the contact page. Refunds are governed by the Refund Policy.